F.A.Q.

What can you offer that other travel designers can't?
This is my passion project. It allows me to combine my two great loves: travel and architecture & design. I truly love seeing my clients' dream holiday/ travel adventures become a reality.

As an architect, I know how much time, effort and even tears go into designing and constructing the perfect hotel. It may take my team and I decade to bring one project to fruition, so in the meantime, I am dedicated to enlightening people to the incredible places which are already out there.

I will not send you to a generic hotel that you can find on any booking website, I will find the right accommodation to suit you.
Do you price match?
Yes. Part of this service is finding to the best deals available. If you can find the same flights or hotels cheaper elsewhere, simply forward the link and I will match the price.*

*Links must be verified at the time of booking.
Do you provide other services?
This is a research and booking service only. Please arrange other travel essentials, such as travel insurance and tour guides separately.
What are your turnaround times?
Initial consultation can be arranged within one week.

Essentials travel design options are typically provided within one week* 

Concierge travel design options are typically provided within two weeks* 

*following receipt of travel design fee. 

Times may expedited for an additional fee. 

Duration may vary depending on complexity of travel plans.

Please provide approval to proceed in a timely manner to guarantee prices and availability.
How do I claim my money back guarentee?
Travel design brief will be established prior to the research and booking phase commencing. In the unlikely event that you are not happy with the options provided to you, please let me know and the travel design fee will be refunded to you.  
What currency do you quote in?
All prices are in Australian Dollar (AUD). Let me know if you would like your quote in an alternative currency. 

Payments can be made in either AUD or GBP. Other payments may incur a foreign transaction fee.